Term and Conditions

Welcome to SnowPeak Gear. These Terms and Conditions govern your use of our website vestespyder-ski.com and all purchases made through our platform. By accessing our site and making purchases, you agree to be bound by these terms. SnowPeak Gear specializes in premium outdoor equipment and apparel designed for adventure enthusiasts who demand reliability and performance in their gear.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for browsing, creating an account may be necessary for certain features. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized use of your account

2.2 Acceptable Use

You agree not to:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Use automated systems to extract data without permission

3. Products and Services Description

3.1 Product Categories

SnowPeak Gear offers premium outdoor equipment including:

• FOOTWEAR: Boots and specialized outdoor footwear
• BOTTOMS: Performance pants and outdoor bottoms
• Baselayer: Technical base layers for optimal performance
• Fleece & Sweaters: Insulating mid-layers
• Down: Premium down insulation products
• ACCESSORIES: Gloves and essential outdoor accessories
• Casual: Versatile outdoor-inspired casual wear

3.2 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we reserve the right to correct any errors and to update product information at any time without notice. Product colors may vary slightly due to monitor display settings.

4. Order and Payment Terms

4.1 Order Process

The ordering process consists of:

• Product selection and addition to cart
• Providing accurate shipping information
• Payment authorization
• Order confirmation
• Order processing and shipment

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Order Processing and Shipping

Processing Time: All orders are processed within 1-2 business days after payment confirmation.

Shipping Methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

Shipping Regions: We ship worldwide, excluding some remote areas and certain Asian regions. Contact us for delivery confirmation to your location.

4.4 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, import taxes, or other charges imposed by their country’s customs authorities.

5. Returns and Exchanges

5.1 Return Policy

You have 15 days from the delivery date to initiate returns or exchanges for products that fail to meet our quality standards.

5.2 Return Process

• Contact customer service within 15 days at [email protected]
• Receive Return Authorization Number and instructions
• Return items with original packaging and tags
• Ship to: SnowPeak Gear Returns, 3715 Eagle Drive, Plymouth, US 48170
• Refund or exchange processed within 3-5 business days after inspection

5.3 Non-Returnable Items

For health and safety reasons, the following cannot be returned unless defective:

• Baselayers (worn next to skin)
• Gloves (personal hygiene considerations)

These items may only be returned if in original, unopened packaging with tags attached, or if manufacturing defects are present.

5.4 Refund Processing

Refunds are issued to the original payment method within 3-5 business days after we receive returned items. Original shipping fees are non-refundable unless the return is due to our error.

6. Intellectual Property

6.1 Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of SnowPeak Gear or its content suppliers and protected by international copyright laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include:

• Any resale or commercial use of the website or its contents
• Collection and use of any product listings or descriptions
• Derivative use of the website or its contents
• Use of data mining, robots, or similar data gathering tools

7. Limitation of Liability

7.1 Product Use

SnowPeak Gear products are designed for outdoor adventures but must be used appropriately and with proper safety precautions. We are not liable for:

• Injuries resulting from improper use of our products
• Damages caused by failure to follow product instructions
• Consequential damages arising from product use

7.2 Website Operation

SnowPeak Gear will not be liable for any damages resulting from:

• Website downtime or technical issues
• Errors in product information or pricing
• Delivery delays beyond our reasonable control
• Security breaches not caused by our negligence

7.3 Maximum Liability

Our maximum liability to you for any claim relating to these terms or your use of our website shall not exceed the total amount you paid for the products in question.

8. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.

9. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, and if unsuccessful, through binding arbitration in Plymouth, US.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

11. Contact Information

12. Our Commitment

At SnowPeak Gear, we believe your outdoor gear should be as reliable as the adventures you pursue. These Terms reflect our commitment to quality, transparency, and your complete satisfaction with every purchase. We stand behind our premium gear and beside you on every adventure.